Human rights

MOL Group respects fundamental human rights, our Code of Ethics and Business Conduct includes the ethical norms to be followed.

“Human rights are based on the principle of respect for the individual. Their fundamental assumption is that each person is a moral and rational being who deserves to be treated with dignity. They are called human rights because they are universal” (United for Human Rights 2012)

MOL Group respects the Universal Declaration of Human Rights which summarizes fundamental human rights in 30 articles (United Nations General Assembly 1948) and further guidance documents on human rights such as the UN Global Compact (2000), the UN Guiding Principles (’Ruggie Framework’) (2011), the OECD Guidelines for Multinational Enterprises (2011) and voluntary principles about security and human rights. We are striving to implement them into our every day business operations.

MOL Group plays an important role in supporting development through the provision of energy and significant revenues. These revenues can in turn contribute to poverty reduction and the realisation of many human rights, including rights to work, to an adequate standard of living and to education. Moreover, we strive to have strong health and safety performance, reduced environmental effects from our operations, and sustainable relationships with local communities that benefit from our presence. In order to meet our concrete responsibilities to respect human rights and not to become complicit, we attach special importance to a well-structured process of Human Rights Due Diligence as well as publishing strong commitment and establishment of effective grievance mechanisms.

Our human rights protection practices include the following:

  • Commitment - MOL Group respects the fundamental human rights which are described in our Group Code of Ethics and Business Conduct. According to the Business Partner Code of Ethics, MOL Group partners shall respect human rights. We are striving to make the Business Partners Code of Ethics part of every contract. If the norms defined in the MOL Group Business Partners Code of Ethics are permanently and substantially breached, MOL Group will terminate its business cooperation with the business partner concerned. One specific area of human rights is the interaction of external parties with security personnel. During our operations our security guards are not MOL employees but the security service provider’s staff. Contracts which are made with security services contain the MOL Group Code of Ethics and Business Conduct as an appendix that the supplier is required to accept. It is the supplier’s obligation to enforce the Code of Ethics and Business Conduct provisions with its employees, and, inter alia, to respect human rights.
  • Ethics trainings and annual managerial presentations – including human rights issues are mandatory for all employees and service station partners and attendants. Security contractor trainings include human rights topic as a mandatory element. Contractors had to report about the percentage of security guards who received the training.
  • Identifying rights-holders helps us to ensure that human rights with regards to these risks are recognised and respected. Rights-holders are specific stakeholders impacted by MOL Group activities that have their human rights put at risk. MOL Group is not engaged in activities which affect indigenous people, nevertheless, our modus operandi ensure the safeguarding of the rights of tribal populations. MOL Group has identified four human rights vulnerable groups: workers, business partners/contractors’ staff, local communities and special vulnerable groups (women and minorities).
  • Risk assessment – We take external evaluations into account in the risk assessment as external benchmarks. Based on the secondary external information we create a MOL Group Human Rights Map, which contains all the countries where MOL Group operates and where the countries are assessed have, based upon external evaluation, as Low, Medium, High and Critical risk countries from human rights point of view. Based on the external human rights assessments and the self-assessment of the MOL Group companies we created a Human Rights Pyramid containing those human rights issues that possibly occur in our business conduct, and which we pay attention to.

Human rights




Safety and


Ethnic discrimination

Gender discrimination

Sexual discrimination


Harassment and inappropriate


Freedom of believes violation

Forced or child labour

Violation of privacy and personal data

Disability discrimination

Colour discrimination

Sexual harassment


Marital status discrimination

Political discrimination

Religious discrimination

Mobbing, bullying

Right to rest, Right to freetime

Right to paid leave


Remediation - Country chairmen and CEOs – as part of their annual ethics related duties – have to report on the human rights-related risks of the given country they are working in and draw up relevant mitigation plans. An ethical reporting system which supports the handling of internal and external grievances was created: Speak-Up! Based on the justified human rights related complaints we make remediation and mitigation efforts.

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